The hotel rooms were spacious, comfortable, and up to our expectations, though they could have been cleaner. The service was wonderful, very helpful, and super friendly. The location was fantastic, just enough away from the Gold Coast madness. The dining experience was at the unit. The facilities were great, except for the noise from partying neighbors.
Rooms
7.0
The rooms were spacious and comfortable, though could have been cleaner, especially the bathrooms.
Service
9.0
The service up to the second floor was professional, nice, and very welcoming.
Location
8.0
The location is fantastic, just enough away from the Gold Coast madness, yet close enough to walk to the beach and local playground. Noise from partying neighbors was a downside.
Dining
7.0
The dining experience at the unit was good.
Facilities
8.0
Great facilities, but noise from partying neighbors was a downside.
John
United Kingdom,
August
2023
7.8/10
The hotel was very clean, very large and had all the amenities you could need. The staff were very friendly and helpful during check-in, but there were some issues with the kitchen equipment lacking and towels having holes. The location is excellent, close to shops, the beach, and the main highway; however, the noise from partying neighbors made it difficult to sleep well. The dining experience at the unit was good, with gourmet pizzas available. Overall, it offers a good value for money stay.
Rooms
8.0
The room was roomy for a family of four and had all amenities needed.
Service
7.0
The staff were very friendly and of great assistance.
Location
9.0
The location is excellent, close to shops, the beach, and on the main highway.
Dining
7.0
Dining at the unit was a good experience with gourmet pizzas.
Facilities
8.0
The facilities were good overall.
George
United Kingdom,
May
2023
8.6/10
The hotel is conveniently situated near Pacific Fair Shopping Center, restaurants, and the beach along Gold Coast Hwy. It could benefit from block-out blinds to keep out the morning sun. A bus stop for southbound buses is right outside the building, making it easy to explore the area.
Rooms
8.0
The rooms are well located and offer a comfortable stay near various attractions.
Service
9.0
The service, including kitchen equipment, is friendly and extremely helpful.
Location
9.0
The hotel's location is excellent, with quick access to shops, the beach, and dining options. There are convenient amenities nearby, including a 24-hour Night Owl store.
Dining
8.0
I enjoyed dining at the unit with traditional Italian dishes available for a satisfying meal.
Facilities
9.0
The facilities are modern and well-maintained, providing a comfortable stay for guests.
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